Weekend Reading: CBC Marketplace Edition

I had the honour and privilege to work with the CBC Marketplace team in Toronto last month to put together a story about Air Miles and its unpopular expiry policy. But then, just a day before the episode was to go live, Air Miles backed down and cancelled its expiry...

Should Rewards Points Be Allowed To Expire?

Nearly a decade ago every province in Canada passed some form of legislation that banned expiry dates and most fees on gift cards and prepaid cards. Canadians spend nearly $6 billion annually on gift cards and these regulations ensure that consumers get the full value...

Weekend Reading: Fake News Edition

One of the biggest post-election stories has been how the proliferation of ‘fake news’, particularly on Facebook, may have influenced voter behaviour. The Washington Post interviewed a fake news writer who actually believed Donald Trump is in the White...

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