Amazon’s #PrimeDayFail

Amazon held a one-day sale Wednesday that was billed to be bigger than Black Friday. It was not. On Prime Day, the online behemoth offered a smattering of deals to customers who had purchased its $79 annual Prime membership, a service which gives members free two-day...

The Steep Cost Of Consumer Loyalty

Retailers collect an obscene amount of data on their customers and they use loyalty programs such as Air Miles and Aeroplan to gain additional insight into our shopping habits and spending patterns. Consumers want to know what data is being collected about them and...

Customer Service: More Brickbats Than Bouquets

You interact with various customer service personnel throughout your day, and most of the time it’s acceptable – the store clerk who points you in the right direction, the pleasant and efficient cashier, the telephone customer service agent who sorts out your billing...

Making The Most Of Your Costco Membership

Many of us have a Costco membership to take advantage of discounts on bulk food and household goods. Be aware, though, that the warehouse giant does not always offer the lowest price on an item. Sales, loss leaders, and generic goods at competing stores may give you a...

Expiry Dates: How Long Do Products Last?

Some time ago, the manufacturer of Polysporin held a contest to see who had the oldest tube of this antibacterial cream.  I thought I had a sure thing with my 25-year-old tube, but I guess I was wrong because I didn’t win. Related: 10 useless kitchen gadgets We all...

Extended Warranties: Good Deal, Or Cash Grab?

When we downsized a couple of months ago we had to dispose of most of our furniture, as it just would not fit in our new home.  As a result, we have been doing a lot of shopping lately! I’m not normally much of a shopper, so I was surprised that almost every...

Pin It on Pinterest