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Amazon’s #PrimeDayFail

Amazon held a one-day sale Wednesday that was billed to be bigger than Black Friday. It was not. On Prime Day, the online behemoth offered a smattering of deals to customers who had purchased its $79 annual Prime membership, a service which gives members free two-day shipping on most items, plus cloud storage for photos…

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The Steep Cost Of Consumer Loyalty

Retailers collect an obscene amount of data on their customers and they use loyalty programs such as Air Miles and Aeroplan to gain additional insight into our shopping habits and spending patterns. Consumers want to know what data is being collected about them and want retailers who offer loyalty programs to ask for permission before tracking them online or…

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